Eligibility & Verification
- You are an independent EAP and/or specialist operating in South Africa.
- Provide accurate registration numbers (SACNASP, EAPASA, Pr.Sci.Nat, Pr.Eng/Pr.Tech, etc.) where applicable.
- Upload proof (registration certificate or letter). VEIA reserves the right to verify and reject applications.
Scope of Service
- VEIA routes potential leads based on province and declared expertise. VEIA does not guarantee work, conversion, or volume.
- You are responsible for all proposals, contracts, and delivery to clients.
Conduct & Quality
- Respond to leads within 2 business days.
- Decline leads outside your competence or where conflicts exist.
- Comply with the EIA Regulations, applicable guidelines, and the EAP/discipline-specific codes.
Fees & Billing (for paid plans)
- Membership fees are billed monthly in advance (non-refundable once the billing period starts).
- Failure of payment may suspend membership and lead routing until rectified.
Data & Privacy (POPIA)
- You consent to VEIA processing your personal data for verification and lead routing.
- You will only use client data for legitimate purpose and keep it secure. No unauthorized sharing.
Fair Use & Anti-Spam
- Do not mass-email or harass leads. One professional contact followed by client-requested follow-up is acceptable.
- No scraping, resale, or redistribution of VEIA leads.
Termination
- VEIA may suspend or terminate membership for breach, misrepresentation, or client complaints.
- You may cancel anytime; access stops at the end of your paid period.
Disclaimer
- VEIA is a screening and routing service. Responsibility for professional advice rests with the appointed practitioner.
